Many people like the underdog. Loyalty can be built when a customer feels an emotional investment into your product or business. By treating them with respect and showing your appreciation, you are laying the groundwork for appreciation and repeat business.
The next level towards a customers’ brand loyalty is by making them feel like they are on the ground floor of something meaningful.
Social media can be a way for your customers to feel like they are “on the team” and a non-aggressive approach to their engagement is in the occasional notification during their visit. If they are having a great time at your business, getting them to share their thoughts and images, in the moment helps cement their appreciation for you.
By increasing the social media buzz on your business, you are building brand loyalty and Replyr is your swiss army knife that makes it all happen. Consider us the glue that keeps everything in place.
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